Will you get refund if your flight ticket was booked by an agent? FAQ answered

 

Will you get refund if your flight ticket was booked by an agent? FAQ answered

The lockdown period between March and May saw a huge number of flight tickets getting cancelled. Even after domestic flights resumed operations on May 25, tickets got cancelled at the last minute owing to several reasons, including state-imposed restrictions. Passengers complained of arbitrary refund policies of the private airlines and after the issue reached the Supreme Court, a uniform refund policy has come into force, which all private airlines have to abide by.

Here are some frequently asked questions about the new air ticket refund policy:

1. I booked a ticket before lockdown. My airline offered me credit shell. Will I get cash refund now?

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